Founded in 1998, Jackpot City is licensed and regulated in Malta, and is one of the most popular online casinos in Canada. With two decades of experience, Jackpot City Casino Canada is a one-stop-shop for all of your online gambling needs. With its elegant lobby design with smooth navigation, players experience a tranquil yet exciting experience. From an elaborate range of games as well as value loaded bonuses, there is plenty here to make players smile. The site’s software (download/flash) and the mobile casino are provided by Microgaming – one of the world software leaders in terms of quality, variety and usability for online players.

Game Selection and Software

Jackpot City software is provided by the industry-leader, Microgaming. They are not the best for nothing. The graphics are intensely good and the audio and game-play is superb. There are over 450 great games for players to choose from including progressive jackpot titles. Players can choose from a range of online slots games, table and card games Live Dealer Action and some speciality games too.

If you’ve heard of Microgaming, you know they’re the top of the pile for online slots. Jackpot City brings players classic slots like Tomb Raider, Game of Thrones, Playboy and Treasure Nile. However, to keep it fresh, new games are released on a regular basis and Microgaming are always working on developing new and innovative games. If Microgaming have developed a game you like, chances are it will be online at Jackpot City.

Desktop and Download

As the Jackpot City offering is the same in both the download version and desktop version of the online casino, there is really no need to switch to the download version unless you may have a slow or unreliable internet connection. Games load super-quickly and you can begin to play in moments. However, if you do require, the download version loads instantaneously by clicking on the ‘Add to Desktop’ button towards the top right-hand corner of the home page.

Lovers of live dealer action are catered for well with live casino action being available in both all versions. Without leaving the comfort of your own lounge chair, interact with real dealers in real-time with video-streaming technology. The next best thing to being in Vegas, Macau or Monte Carlo!

Mobile Casino

Jackpot City’s excellent mobile casino (with over 200 games!) is compatible with both iOS iPhone and Android devices. No App download is required. Superb Functionality is a hallmark of the mobile casino. I could not detect any real difference at all when playing Thunderstruck II on mobile compared to the desktop version. Slots (progressive), Blackjack, Roulette, and Video Poker are all available. Not all 400 games are available on the mobile platform yet, however, each month new games are added.

Bonuses and Promotions

In addition to a Loyalty Rewards Points Program and Monthly & Weekly Bonus Programs (where even 5 Star cruises are sometimes on offer!), Jackpot City offer the biggest Welcome Bonus around. In layman’s terms, the casino will double any deposits between CAD$10 to CAD$400 sums for your first 4 deposits.

How does it work? Jackpot City will match your first 4 deposits 100% up to CAD$400 per deposit, therefore up to CAD$1600 maximum. Deposit CAD$10 and get CAD$10. Deposit CAD$100 and get CAD$100, Etc.

However, at Jackpot City, there is a catch given the size of the ‘gift money’.

At Jackpot City, you need to play through the bonus sum via game wagers 50x before you can withdraw any winnings made with bonus monies. For example, if you take a CAD$150 bonus, you need to wager that sum 50x, i.e. wager CAD$7500, before you can withdraw any winnings. Moreover, Jackpot City also limits any winnings made from bonuses to 6x the original deposit with the exception of winnings made on Progressive Jackpots.


As a major global company, player safety is extremely important to Jackpot City. For the peace of mind of players, the casino uses 128-bit SSL digital encryption (just like major banks worldwide) to ensure that all player data is kept safe and secure.


Jackpot City offers a huge of deposit options including Visa, MasterCard, Maestro, Instant EFT, Cheque, Instant Banking, Direct Bank Transfer, iDebit, Paypal, Paysafecard, Entropay, Skrill and Skrill 1-Tap. Jackpot City also works with a range of Southern American, Western & Eastern European banks.

The casino prides itself on fast cash outs. Most withdrawals are paid out within 48-72 hours (depending on method). VIP players may receive a faster cash out time on request.

Jackpot City Customer Support

Customer Support 24/7 via email, live chat or telephone support on 1800 768 1946 or for French-speaking Support on +44-800-9178547.

Currencies and Languages

You can play in $CAD which removes any unnecessary exchange fees. Other major currencies are available. Jackpot City has a number of different languages for Canadians, including English and French. A wide range of European and Asian languages are also available.


Overall, it’s a Great Online Casino. You can’t go wrong with an online casino around since 1998 and has kept up with changing times, including excellent mobile gaming. Jackpot City Casino Online has an impressive games portfolio driven by superb Microgaming software and realistic live dealer casino. The dedication to providing unique customer experiences is evident with the company’s commitment to assisting new customers with live help and rewarding patrons with personalised promotions and bonuses.

One downside is the 50x play-through before you can request a cash out on the Welcome Bonus. Its’s a bit on the high side, but considering the massive size of the bonus, it’s not that bad.


Opened In: 1998

Support Phone: 1800 768 1946